Help and questions

Choose an item in the shop, pick the colour, how it is decorated, where the logo goes and how many of each size, then add it to the cart. At checkout give your details, choose collection or delivery and how to pay, and upload your logo.

Yes, it is shown on each item, because printing has a set-up for every job. The price each drops as the quantity rises; the steps are shown on the item.

Prices are shown before GCT, which is added at checkout and shown on your invoice.

We make far more than the shop shows. Request a quote with the item, quantity and date, and we reply with a price.

A logo as PDF, AI, EPS or SVG is best. A clear PNG or JPG also works. Upload it at checkout or on the quote request; you can also reply to your order email with it.

Yes. We email a proof (a picture of how it will look). Approve it or tell us what to change from the link in the email. Production starts after you approve.

By bank transfer (our details come with your order). When you collect at 5 Downer Avenue, Kingston 5, Jamaica. Some orders need a deposit before production starts; it is shown on your order.

Account customers are invoiced with agreed terms. Ask us to set up an account.

Most orders are ready a few working days after the proof is approved; large or specialist jobs take longer. The quotation or order shows the lead time.

Yes, in Kingston and St Andrew and by courier island-wide. The fee is shown at checkout. When your order goes out you get a message with a link to follow it.

Open the link in your order email, sign in to your account with your email, or use Track an order with your order number.

Yes, until production starts. Reply to your order email or call us. Once printing has started, the order can no longer be cancelled.